Appliance Repairs and Sales Tips

Maintenance tips for your appliances

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Common Tumble Dryer Problems – and Solutions!

As with any household appliance, tumble dryers can go wrong.  Gloucester based company Power Point have plenty of experience in dealing with issues of most makes of tumble dryer and are happy to be called out to offer advice and carry out repairs.  

As with all such problems, dealing with them quickly when they first arise can save costly repairs or possible replacement at a later date.

Some typical problems:

1. Your tumble dryer doesn’t seem to be working as well as it used to.  If you have a condenser dryer, you will need to clean the condenser unit with clean water at least every three months.  Conventional dryers may have a build-up of fluff which should be removed every couple of weeks.  Make sure the vent hose is not blocked or crushed and avoid overloading the machine.

2. If your tumble dryer just isn’t coming on, it may be a power problem.  To simply check that the socket is working, unplug the machine and plug in something else instead, such as a lamp or kettle.  If it is not the socket then call Power Point and they will send someone to check it out for you.

3. If you smell burning, don’t panic.  Although tumble dryers have on occasion been responsible for house fires, it should not be a problem if approached sensibly.  One cause might be an electrical fault and another could be fluff being scorched or possibly catching fire.  Turn the machine off and unplug it.  If you have any doubts, call Power Point and they will have someone with you as soon as they can.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

 

Quick Solutions to Washing Machines Problems

Power Point in Gloucester is used to dealing with a variety of problems common to most makes of washing machine.  The trick is to have the problem dealt with as soon as possible to prevent serious long term damage.

Here are three typical problems:

1. Your washing machine starts making an unusual noise.  Now it is quite easy to ignore it if the wash seems to be continuing as normal, but that may only make matters worse in the long run.  Far better to contact Power Point straight away so that they can correct the problem and save you expensive repairs or replacement further down the line.

2. The soap drawer will benefit from regular cleaning.  Every two weeks or so, give the soap drawer a good clean to maintain its efficiency.  It also pays to remove the drawer and clean the area it sits in.  An old toothbrush and detergent will do the trick.  Once you have finished, run a rinse cycle to remove any dirt and debris that may have been dislodged in the cleaning process. 

3. Black and smelly seals on your washing machine?  Don’t panic!  This is a common problem and is easily dealt with.  Contact Power Point and give them the make and model number and they will be round to fit new seals for you, quickly and simply.  To prolong the life of your seals, remember to leave the door of the machine ajar when not in use and wipe the seals dry after running a cycle.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website powerpointglos.co.uk

 

Washing Machines Causing a Stink in Gloucester!

We are all trying to save the planet these days and that includes using cooler washes and environmentally friendly detergents in our washing machines.  Unfortunately, this can have a seriously detrimental effect on those machines and cause an unpleasant stench into the bargain!

Machines these days often suffer from build ups of grease and bacteria which can be the root of unpleasant smells as well as rotting hoses and door seals and causing spin failure.

This issue has arisen since the introduction of environmentally friendly detergents together with recommended washes of 40 degrees.  Contributing factors also include poor quality detergents, not using the recommended quantities or liquid detergents which do not contain bleach.  These can all result in a build-up of bacteria and subsequent noxious odours.

Can anything be done to combat the problem? Here are some possible solutions:

Hot water – not many people use hot washes any more but hot water can kill bacteria and can cut down build ups of grease. Try putting your machine on a boil cycle (90 or 95 degrees) with no laundry. You may need to do this a couple of times for success – or for better results try adding ...

Soda Crystals - can dissolve built up grease deposits. Put half a packet in the drum and run a boil cycle. Alternatively follow the instructions on the packet.

Vinegar– put half a cup of white distilled vinegar into an empty machine and run a boil cycle. 

Also some newer machines have a Tub Clean function – if your machine has this then we recommend it is run regularly (once a month) to keep the machine fresh & clean.

For repairs, sales and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

 

Posted on in Appliance Repairs
Rapid Response Repairs!

So what is the worst that could happen?  You work in the laundry section of a hotel and the washing machine breaks down just as the beds need changing.  You run the kitchens of a college and the ovens stop working an hour before you are due to serve lunch.  You own a care home and the washing machine and the oven both break down at the same time!

Who you gonna call?

The good people at Power Point in Gloucester are used to dealing with crises such as these and are experts in maintaining and repairing a wide variety of white goods.  They have recently introduced a system of rapid response appliance repairs to assist you as they know the distress and upheaval such emergencies can cause.  

Under this service they will:

• Accept your instructions by email

• Assign an engineer to the job as a priority

• Guarantee all workmanship

• Invoice on 30 day terms


In addition, if the appliance is beyond repair and you instruct Power Point to replace it they will waive the call out fee for the job.  They will also arrange to deliver and install the new appliance and dispose of the old one for you too.


For repairs, sales  and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website powerpointglos.co.uk

 

Posted on in Appliance Repairs
Let Us Take the Strain Out of Lets

It is not unusual for some white goods to be included as fixtures and fittings in a domestic letting.  Should anything go wrong, the tenant will, quite rightly, be anxious for the matter to be fixed as soon as possible. However, it may be difficult for a busy landlord or letting agent to prioritise repairs as quickly as the tenant might like.

Power Point, Gloucestershire’s domestic appliance specialists, is here to help and make your life easier by liaising quickly and confidently with your tenants.  We have three specific services in place:

Key Collection Service.  We will arrange to collect the keys of the property from the tenant, landlord or letting agent, at a convenient time, and also arrange to drop them back again, when the inspection or work is completed 

Courtesy Call Service.  We will undertake to contact the tenants in advance to arrange a suitable time for us to visit and inspect or carry out required maintenance works.

Tenant Liaison.  We will liaise with the tenant and report back to the landlord or letting agent explaining the options and giving our advice on how to proceed with any maintenance, repair or replacement. 

You can rest assured that we will do our upmost to ensure that your tenant receives a swift and efficient service, at a price you will find competitive.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk