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Posted on in Appliance Repairs
Avoid Fridge Freezer Ventilation Problems!

Avoid Fridge Freezer Ventilation Problems!

A major cause of breakdown and problems with fridge freezers is lack of proper airflow.  The problem can take several months or even years to take effect but when it does you may find that the unit is beyond repair.

Airflow is a crucial factor for the efficiency and longevity of all refrigeration units.  All fridges, freezers and fridge freezers are essentially heat exchange units.  They draw in air from the surrounding environment and make the air inside the cavity of the fridge cool by way of a heat exchange unit.  The heated air generated by the process must also be safely expelled.

A good airflow and supply of cool air is therefore vital to the unit; if it can’t draw in cool air it cannot work.  The cool air is usually drawn into the unit through holes or vents located at the bottom of the unit, while the hot air is expelled through holes at the side or rear.

Should these vents become blocked then heat will build up inside the unit, leading to a longer cooling period which will cost you money in terms of running time.  It may also lead to the compressor overheating and possible insulation problems.  Ultimately it can lead to the unit breaking down completely. 

If you have any doubts about whether your fridge freezer is adequately ventilated or not, call the experts – phone Power Point on 01452 730874.  

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website


Posted on in Appliance Repairs
Focus on Dishwashers!

It is estimated that more than one in five UK households now have a dishwasher.  Apart from saving manual time washing dishes, dishwashers are more hygienic and produce cleaner finishes as they work at high temperatures.

It always pays to scrape off as much surface food residue as possible.  The largest and dirtiest items should be put on the lower rack with the smaller, less dirty items on the top rack, including glasses and cups.  Any cast iron or wooden handled items need to be washed by hand. 

Glassware – ordinary glassware or Pyrex items can be included.  Lead crystal glasses should not be put in unless they carry a “dishwasher safe” label.

Tableware – everyday crockery is fine to include but do not put antique or hand painted items in a dishwasher.

Cutlery – stainless steel and silver cutlery are usually fine for the dishwasher.  It is wise to rinse off any acidic food residue.  Bone or wooden handled items should be washed by hand.

Plastics – they should carry a note that they are dishwasher suitable.  Do not place in the lower rack as they may be affected by the heating element during the drying process.

Pans – stainless steel are ideal for the dishwasher but aluminium pans may discolour during the rinsing process.


A monthly clean will be sufficient to remove any lime or grease deposits that can build up.  Special dishwasher cleaners and fresheners can also be used in an empty machine.  Never use ordinary washing up liquid in a dishwasher.  There are plenty of dishwasher detergents available in tablet, powder, gel or liquid forms.

All dishwashers have a water softener as soft water helps the detergent work more effectively and hard water can lead to lime scale deposits affecting the machine.  The water softener reservoir needs to be topped up with salt.  This should be granular salt.  ‘Three-in-one’ tablets and ‘salt action’ tablets are not sufficient and ordinary table salt or rock salt will not do the job.  Ensure no salt is left on the floor of the dishwasher as this can lead to erosion and pin-hole type leaks.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website



Common Tumble Dryer Problems – and Solutions!

As with any household appliance, tumble dryers can go wrong.  Gloucester based company Power Point have plenty of experience in dealing with issues of most makes of tumble dryer and are happy to be called out to offer advice and carry out repairs.  

As with all such problems, dealing with them quickly when they first arise can save costly repairs or possible replacement at a later date.

Some typical problems:

1. Your tumble dryer doesn’t seem to be working as well as it used to.  If you have a condenser dryer, you will need to clean the condenser unit with clean water at least every three months.  Conventional dryers may have a build-up of fluff which should be removed every couple of weeks.  Make sure the vent hose is not blocked or crushed and avoid overloading the machine.

2. If your tumble dryer just isn’t coming on, it may be a power problem.  To simply check that the socket is working, unplug the machine and plug in something else instead, such as a lamp or kettle.  If it is not the socket then call Power Point and they will send someone to check it out for you.

3. If you smell burning, don’t panic.  Although tumble dryers have on occasion been responsible for house fires, it should not be a problem if approached sensibly.  One cause might be an electrical fault and another could be fluff being scorched or possibly catching fire.  Turn the machine off and unplug it.  If you have any doubts, call Power Point and they will have someone with you as soon as they can.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website



Quick Solutions to Washing Machines Problems

Power Point in Gloucester is used to dealing with a variety of problems common to most makes of washing machine.  The trick is to have the problem dealt with as soon as possible to prevent serious long term damage.

Here are three typical problems:

1. Your washing machine starts making an unusual noise.  Now it is quite easy to ignore it if the wash seems to be continuing as normal, but that may only make matters worse in the long run.  Far better to contact Power Point straight away so that they can correct the problem and save you expensive repairs or replacement further down the line.

2. The soap drawer will benefit from regular cleaning.  Every two weeks or so, give the soap drawer a good clean to maintain its efficiency.  It also pays to remove the drawer and clean the area it sits in.  An old toothbrush and detergent will do the trick.  Once you have finished, run a rinse cycle to remove any dirt and debris that may have been dislodged in the cleaning process. 

3. Black and smelly seals on your washing machine?  Don’t panic!  This is a common problem and is easily dealt with.  Contact Power Point and give them the make and model number and they will be round to fit new seals for you, quickly and simply.  To prolong the life of your seals, remember to leave the door of the machine ajar when not in use and wipe the seals dry after running a cycle.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website


Washing Machines Causing a Stink in Gloucester!

We are all trying to save the planet these days and that includes using cooler washes and environmentally friendly detergents in our washing machines.  Unfortunately, this can have a seriously detrimental effect on those machines and cause an unpleasant stench into the bargain!

Machines these days often suffer from build ups of grease and bacteria which can be the root of unpleasant smells as well as rotting hoses and door seals and causing spin failure.

This issue has arisen since the introduction of environmentally friendly detergents together with recommended washes of 40 degrees.  Contributing factors also include poor quality detergents, not using the recommended quantities or liquid detergents which do not contain bleach.  These can all result in a build-up of bacteria and subsequent noxious odours.

Can anything be done to combat the problem? Here are some possible solutions:

Hot water – not many people use hot washes any more but hot water can kill bacteria and can cut down build ups of grease. Try putting your machine on a boil cycle (90 or 95 degrees) with no laundry. You may need to do this a couple of times for success – or for better results try adding ...

Soda Crystals - can dissolve built up grease deposits. Put half a packet in the drum and run a boil cycle. Alternatively follow the instructions on the packet.

Vinegar– put half a cup of white distilled vinegar into an empty machine and run a boil cycle. 

Also some newer machines have a Tub Clean function – if your machine has this then we recommend it is run regularly (once a month) to keep the machine fresh & clean.

For repairs, sales and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website