Appliance Repairs and Sales Tips

Maintenance tips for your appliances

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Dealing with Ice Build-Up in Fridges & Freezers

To my mind this is one of the most common problems that occur with fridges or freezers but one that can be readily dealt with.  The visible sign of a problem is the build-up of one of two types of ice.

Most often powdered ice is the problem.  It has the appearance almost of snow and is found in freezers or ice boxes.  The cause is condensation.  Warm air from outside the appliance is somehow getting in and then turning to ice when it meets the cold air inside.

The things to look for are:

•    Door seals not sealing properly
•    Door not closing properly
•    Door seals that are distorted, torn or split

The other type of ice is solid ice and is usually the result of a water leak of some kind.

If it is possible, arrange to defrost the fridge or freezer.  The safest way is to turn it off and let it completely defrost naturally.

Do not attempt to chip the ice off with a sharp implement.  You run the risk of damaging the evaporator which will effectively kill your appliance.  Your warranty will not cover what is described as ‘customer misuse’.

I do not recommend using electrical means to try and speed up the process such as utilising a hairdryer.  Having electricity and water in close proximity can be extremely dangerous.

If you would like us to take a look at your frozen freezer, give our friendly team a call on 01452 730874 and we’ll arrange for an engineer to visit.

Tagged in: cold fridge ice

Posted on in Appliance Repairs
So we Sent the Team on a Course …

Tuesday 9th May saw some of our staff hard at work on a course – a golf course, that is!

We were pleased to support the latest James Hopkins Trust Charity Golf Day and, although our team didn’t win, we had a marvellous day out mixing with other Gloucester business people.  

The event was held at the magnificent Tewkesbury Park Golf and Country Club.  Starting the day with bacon butties, we set to on the impressive 6,500 yard par 72 course.  I reckon our lads deserved their carvery after spending the day battling through woods and avoiding the water hazards.

The James Hopkins Trust is a Gloucester based charity set up in 1989 to care for babies and children under 5 who have life limiting or life threatening conditions.  At present they are supporting 90 children and their families and have helped over 500 children since the charity’s formation.

I am very pleased to say that the day raised just under £10,000 for this fantastic cause.  Our team photo features (left to right) Mike Dowdeswell, Josh Fivash, Paul Fivash & Martin Lea.

You can find out more about the James Hopkins Trust here:

http://www.jameshopkinstrust.org.uk/

Tagged in: charity golf team

Posted on in Appliance Repairs
How Long Should My Appliance Last?

A question I am often asked is how long a washing machine, dryer, dishwasher or fridge freezer will last.  I am afraid that there is no set lifetime for any white goods.

I should point out that there is no legal requirement for an appliance or piece of equipment to last a certain time.  There are a number of factors which could affect its likely lifespan, however, including the following:

•    How often the appliance is used.  With cars it is often the case that certain parts have an accepted lifespan and are likely to fail after so many miles have been clocked up.  There is no similar rule for appliances, however.  As a very rough rule of thumb, low end washing machines are likely to need repair after 600 hours use while the higher end can last for 10,000 hours or more.  Logically the more often an appliance is used the quicker it is likely to fail.

•    If the appliance is right for the job.  A person living on their own is likely to use a tumble dryer fewer times than a family of five so can expect the same appliance to last longer.  It really helps if you explain to the salesperson when purchasing an appliance how often it is likely to be used, say once a week as opposed to once a day.

•    Breakdowns and component failure.  “I only bought my machine two years ago and it needs a new wotsit costing £xx.  Can I claim under consumer legislation?”  Probably not.  Breakdowns and components filing are just facts of life.  No appliance will last forever.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit our website http://www.powerpointglos.co.uk

Posted on in Appliance Repairs
Keeping Your Appliances Safe!

I don’t want to alarm anyone but I’m sure you have all seen stories in the press recently about tumble dryers being recalled and replacements offered because of the risk of them catching fire.

Unfortunately it is not just tumble dryers as all white goods and many other appliances can be fire hazards.  Here are four simple steps you can take to make your home a little bit more safe and secure.

1.    Don’t leave appliances running unattended.  Now I know it is not possible to watch over every single appliance while it is in use.  However, a little common sense goes a long way.  It really isn’t a good idea to start the washing machine, dishwasher or tumble dryer and then go out to work or shopping.  And it is not wise to let them run while you are in bed overnight either.

2.    Read the manual.  Boring I know, but it is important to know how to use your appliance safely.  User misuse and ignoring manufacturer’s warnings are major factors in many fires caused by appliances.

3.    Have smoke alarms and fire extinguishers.  I realise smoke detectors can be a problem in a kitchen but do considering placing them near your white goods.  Having a small fire extinguisher handy that is suitable for dealing with electrical fires is another useful precaution.

4.    Register your appliances.  Registering your appliance with the manufacturer is vital these days as it allows them to notify you of any safety issues that they become aware of.  In fact, it is worthwhile registering to get regular safety updates too.

So don’t have nightmares but do think carefully about the safety of your white goods and a serious incident may be avoided.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit our website http://www.powerpointglos.co.uk

“Why Does my Laundry have Small Holes in it?”

I am sometimes asked why clothes come out of the wash with small holes in them so I thought I’d do a bit of research.  The obvious culprit is the washing machine, but it may not necessarily be so.

The first couple of things I noticed were that the washing machines involved were of different makes and had differing drum sizes.  Also the items of clothing affected varied greatly including cotton shirts, t-shirts, denim jeans and skirts and corduroy items.

Possible causes of the problem include:

•    The wrong spin speed.  This is often the machine manufacturer’s stock answer, that people are selecting a wash cycle with a final spin speed that is too fast.  To check you are using the correct programme read the instruction manual or go to the manufacturer’s webpage.

•    The drum is overloaded.  People often don’t realise that different types of laundry have differing wash load capacities.  If these are exceeded the overloading may lead to reduced efficiency or possibly damage to clothing.  Once again check the manufacturer’s recommendations.