Appliance Repairs and Sales Tips

Maintenance tips for your appliances

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Is Your Vacuum Cleaner Ready for the Spring Clean?

It’s that time of year again - Spring Cleaning!

But how is your vacuum cleaner doing?  With the constant demands put on them by modern day living, it is easy for them to pick up a fault or blockage.  That’s when the dust will really start to pile up.

Now you may follow the advice of Quentin Crisp who famously announced that “there is no need to do any housework at all.  After the first four years the dirt doesn’t get any worse.”

However, if you have a problem and you feel you’d like your vacuum cleaner working to the best of its capability then Power Point have two ways in which we can help.

• If you are happy to have a go at repairing your machine yourself, we can supply all the parts and consumables, such as filters.  We would warn you that, despite what the manual might tell you, modern devices can be pretty difficult to deal with.

• Alternatively we can repair it for you.  Our professional engineers know these machines inside out and are experienced in dealing with any problem.  Our charge for repair is just £20 plus parts.  To save you taking time off work, for just £5 we will collect and return the repaired device to you, if you live in the Gloucester area. 

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit our website http://www.powerpointglos.co.uk

 

Posted on in Appliance Repairs
Make Your Microwave Lemon Fresh!

If you are starting to do your Spring Clean, don’t forget your microwave!

Here is an easy way of cleaning it and restoring it to life with a bit of lemon zest.

1. Pour half a cup of water into a microwavable bowl.

2. Slice a lemon in half and squeeze the juice from both halves into the water.  Drop the halves into the bowl as well.

3. Put the bowl in the microwave and heat on high power for three minutes.  Let the liquid come to the boil.

4. Do not open the door of the microwave but let it stand for five minutes.  The steam trapped in the microwave will loosen any long term food deposits.

5. Open the door and carefully remove the bowl of water and lemons.  Remove the turntable and wipe it clean.  Starting with the ceiling and sides, wipe the microwave clean.  Sweep any crumbs out and don’t forget to wipe the inside of the door. 

6. If you find there are stubborn areas that do not easily wipe clean, dip your cloth in the lemon mixture and scrub clean.

The resulting microwave should be not only clean but also smelling of lemons!

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact our friendly team at Powerpoint on 01452 730874 or visit our website http://www.powerpointglos.co.uk

 

Posted on in Appliance Repairs
Let Us Help With Your Lets!


With the investment opportunities offered by the Buy to Let schemes, there are more small domestic landlords now than ever before.  They and their letting agents will appreciate that the key to a successful letting is a happy tenant.

It is quite common for appliances such as cookers and washing machines to be included as fixtures and fittings in domestic lets these days.  If there is a problem or breakdown, then a reliable replacement or repair service is invaluable.

Otherwise, unhappy tenants = problems ahead!

Fortunately, we can help.  Power Point are Gloucestershire’s domestic appliance specialists.  We have vast experience in dealing with situations like this and have three bespoke services readily available:

•    Key Collection Service.  We will arrange to collect the keys of the property from the tenant, landlord or letting agent, at a convenient time, and also arrange to drop them back again when the inspection or work is completed
•    Courtesy Call Service.  We will undertake to contact the tenants in advance to arrange a suitable time for us to visit and inspect or carry out required maintenance works.
•    Tenant Liaison.  We will liaise with the tenant and report back to the landlord or letting agent explaining the options and giving our advice on how to proceed with any maintenance, repair or replacement.

Whether you are a landlord or a letting agent, we can make your life easier by using our experience to liaise quickly and confidently with your tenants.  Rest assured that we will do our upmost to ensure that your tenant receives a swift and efficient service, at a very competitive price.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website http://www.powerpointglos.co.uk

Posted on in Appliance Repairs
Will Your Appliance Catch Fire?

A recent survey by Which? has found that thousands of domestic appliances catch fire.

 

Which? submitted a request to the government under the Freedom of Information Act and found that no less than 12,000 fires were caused by faulty domestic products between 2011 and March 2014.  


The most likely appliances to catch fire are washing machines and tumble dryers, considerably more so than perhaps more likely suspects such as televisions or irons.

 

The full figures showing the proportion of fires caused by faulty appliances based on the government figures are as follows:

 

  • 14% washing machines (1,723)
  • 12% tumble dryers (1,456)
  • 11% dishwashers (1,324)
  • 9% cookers (1,080)
  • 7% freezers/fridge /fridge-freezers (861)
  • 5% central heating (606)
  • 4% microwave (427)
  • 4% toaster/grill (425)
  • 3% television (372)
  • 2% electric blanket (236)
  • 2% washer dryers (225)
  • 1% irons (92)

 

The dangers inherent with products mixing water with electricity are clearly apparent.

 

If you suspect you may have a problem with any domestic appliance, phone Power Point on 01452 730874 and we will be happy to offer advice and help where we can.

 

For repairs, sales and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website powerpointglos.co.uk

Posted on in Appliance Repairs
Diagnosing Cooker Hood Problems!

There are several different types of cooker hood; integral, island, chimney and the basic style.  Effectively, they each comprise of just four main elements:

• Motor, which draws the cooker air and smells into the hood to expel them to the exterior of the building.

• Lamp holders which house the …

• Light bulbs.

• Control switch, which controls the motor and the lights. 

That is basically it, but that still leaves four things that could potentially go wrong.

The most common fault is the hood lights failing.  Most cooker hood bulbs are designed for light use so they should not be left on all the time.  If your bulbs are popping regularly this is the probable cause.  The simple answer is to turn the light off when not in use.

Alternatively, there may be a poor connection between the lamp holder and the bulb.

If the lights are left on for long periods, this can also affect the lamp holders.  These are usually made of plastic and can be susceptible to melting. 

Another common fault is the control module or switch.  Contacts and relays are liable to blow or tracks may lift.

The motor is the least likely item to fail.  It does happen but only rarely.  The fault will usually be the main control board or switches.  

If you have any problems with your cooker hood phone Power Point on 01452 730874 and we will be happy to help.   

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

Posted on in Appliance Repairs
Avoid Fridge Freezer Ventilation Problems!

Avoid Fridge Freezer Ventilation Problems!

A major cause of breakdown and problems with fridge freezers is lack of proper airflow.  The problem can take several months or even years to take effect but when it does you may find that the unit is beyond repair.

Airflow is a crucial factor for the efficiency and longevity of all refrigeration units.  All fridges, freezers and fridge freezers are essentially heat exchange units.  They draw in air from the surrounding environment and make the air inside the cavity of the fridge cool by way of a heat exchange unit.  The heated air generated by the process must also be safely expelled.

A good airflow and supply of cool air is therefore vital to the unit; if it can’t draw in cool air it cannot work.  The cool air is usually drawn into the unit through holes or vents located at the bottom of the unit, while the hot air is expelled through holes at the side or rear.

Should these vents become blocked then heat will build up inside the unit, leading to a longer cooling period which will cost you money in terms of running time.  It may also lead to the compressor overheating and possible insulation problems.  Ultimately it can lead to the unit breaking down completely. 

If you have any doubts about whether your fridge freezer is adequately ventilated or not, call the experts – phone Power Point on 01452 730874.  

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

Posted on in Appliance Repairs
Focus on Dishwashers!

It is estimated that more than one in five UK households now have a dishwasher.  Apart from saving manual time washing dishes, dishwashers are more hygienic and produce cleaner finishes as they work at high temperatures.

It always pays to scrape off as much surface food residue as possible.  The largest and dirtiest items should be put on the lower rack with the smaller, less dirty items on the top rack, including glasses and cups.  Any cast iron or wooden handled items need to be washed by hand. 

Glassware – ordinary glassware or Pyrex items can be included.  Lead crystal glasses should not be put in unless they carry a “dishwasher safe” label.

Tableware – everyday crockery is fine to include but do not put antique or hand painted items in a dishwasher.

Cutlery – stainless steel and silver cutlery are usually fine for the dishwasher.  It is wise to rinse off any acidic food residue.  Bone or wooden handled items should be washed by hand.

Plastics – they should carry a note that they are dishwasher suitable.  Do not place in the lower rack as they may be affected by the heating element during the drying process.

Pans – stainless steel are ideal for the dishwasher but aluminium pans may discolour during the rinsing process.


Maintenance

A monthly clean will be sufficient to remove any lime or grease deposits that can build up.  Special dishwasher cleaners and fresheners can also be used in an empty machine.  Never use ordinary washing up liquid in a dishwasher.  There are plenty of dishwasher detergents available in tablet, powder, gel or liquid forms.

All dishwashers have a water softener as soft water helps the detergent work more effectively and hard water can lead to lime scale deposits affecting the machine.  The water softener reservoir needs to be topped up with salt.  This should be granular salt.  ‘Three-in-one’ tablets and ‘salt action’ tablets are not sufficient and ordinary table salt or rock salt will not do the job.  Ensure no salt is left on the floor of the dishwasher as this can lead to erosion and pin-hole type leaks.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

 

Common Tumble Dryer Problems – and Solutions!

As with any household appliance, tumble dryers can go wrong.  Gloucester based company Power Point have plenty of experience in dealing with issues of most makes of tumble dryer and are happy to be called out to offer advice and carry out repairs.  

As with all such problems, dealing with them quickly when they first arise can save costly repairs or possible replacement at a later date.

Some typical problems:

1. Your tumble dryer doesn’t seem to be working as well as it used to.  If you have a condenser dryer, you will need to clean the condenser unit with clean water at least every three months.  Conventional dryers may have a build-up of fluff which should be removed every couple of weeks.  Make sure the vent hose is not blocked or crushed and avoid overloading the machine.

2. If your tumble dryer just isn’t coming on, it may be a power problem.  To simply check that the socket is working, unplug the machine and plug in something else instead, such as a lamp or kettle.  If it is not the socket then call Power Point and they will send someone to check it out for you.

3. If you smell burning, don’t panic.  Although tumble dryers have on occasion been responsible for house fires, it should not be a problem if approached sensibly.  One cause might be an electrical fault and another could be fluff being scorched or possibly catching fire.  Turn the machine off and unplug it.  If you have any doubts, call Power Point and they will have someone with you as soon as they can.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

 

Quick Solutions to Washing Machines Problems

Power Point in Gloucester is used to dealing with a variety of problems common to most makes of washing machine.  The trick is to have the problem dealt with as soon as possible to prevent serious long term damage.

Here are three typical problems:

1. Your washing machine starts making an unusual noise.  Now it is quite easy to ignore it if the wash seems to be continuing as normal, but that may only make matters worse in the long run.  Far better to contact Power Point straight away so that they can correct the problem and save you expensive repairs or replacement further down the line.

2. The soap drawer will benefit from regular cleaning.  Every two weeks or so, give the soap drawer a good clean to maintain its efficiency.  It also pays to remove the drawer and clean the area it sits in.  An old toothbrush and detergent will do the trick.  Once you have finished, run a rinse cycle to remove any dirt and debris that may have been dislodged in the cleaning process. 

3. Black and smelly seals on your washing machine?  Don’t panic!  This is a common problem and is easily dealt with.  Contact Power Point and give them the make and model number and they will be round to fit new seals for you, quickly and simply.  To prolong the life of your seals, remember to leave the door of the machine ajar when not in use and wipe the seals dry after running a cycle.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website powerpointglos.co.uk

 

Washing Machines Causing a Stink in Gloucester!

We are all trying to save the planet these days and that includes using cooler washes and environmentally friendly detergents in our washing machines.  Unfortunately, this can have a seriously detrimental effect on those machines and cause an unpleasant stench into the bargain!

Machines these days often suffer from build ups of grease and bacteria which can be the root of unpleasant smells as well as rotting hoses and door seals and causing spin failure.

This issue has arisen since the introduction of environmentally friendly detergents together with recommended washes of 40 degrees.  Contributing factors also include poor quality detergents, not using the recommended quantities or liquid detergents which do not contain bleach.  These can all result in a build-up of bacteria and subsequent noxious odours.

Can anything be done to combat the problem? Here are some possible solutions:

Hot water – not many people use hot washes any more but hot water can kill bacteria and can cut down build ups of grease. Try putting your machine on a boil cycle (90 or 95 degrees) with no laundry. You may need to do this a couple of times for success – or for better results try adding ...

Soda Crystals - can dissolve built up grease deposits. Put half a packet in the drum and run a boil cycle. Alternatively follow the instructions on the packet.

Vinegar– put half a cup of white distilled vinegar into an empty machine and run a boil cycle. 

Also some newer machines have a Tub Clean function – if your machine has this then we recommend it is run regularly (once a month) to keep the machine fresh & clean.

For repairs, sales and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

 

Posted on in Appliance Repairs
Rapid Response Repairs!

So what is the worst that could happen?  You work in the laundry section of a hotel and the washing machine breaks down just as the beds need changing.  You run the kitchens of a college and the ovens stop working an hour before you are due to serve lunch.  You own a care home and the washing machine and the oven both break down at the same time!

Who you gonna call?

The good people at Power Point in Gloucester are used to dealing with crises such as these and are experts in maintaining and repairing a wide variety of white goods.  They have recently introduced a system of rapid response appliance repairs to assist you as they know the distress and upheaval such emergencies can cause.  

Under this service they will:

• Accept your instructions by email

• Assign an engineer to the job as a priority

• Guarantee all workmanship

• Invoice on 30 day terms


In addition, if the appliance is beyond repair and you instruct Power Point to replace it they will waive the call out fee for the job.  They will also arrange to deliver and install the new appliance and dispose of the old one for you too.


For repairs, sales  and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website powerpointglos.co.uk

 

Posted on in Appliance Repairs
Let Us Take the Strain Out of Lets

It is not unusual for some white goods to be included as fixtures and fittings in a domestic letting.  Should anything go wrong, the tenant will, quite rightly, be anxious for the matter to be fixed as soon as possible. However, it may be difficult for a busy landlord or letting agent to prioritise repairs as quickly as the tenant might like.

Power Point, Gloucestershire’s domestic appliance specialists, is here to help and make your life easier by liaising quickly and confidently with your tenants.  We have three specific services in place:

Key Collection Service.  We will arrange to collect the keys of the property from the tenant, landlord or letting agent, at a convenient time, and also arrange to drop them back again, when the inspection or work is completed 

Courtesy Call Service.  We will undertake to contact the tenants in advance to arrange a suitable time for us to visit and inspect or carry out required maintenance works.

Tenant Liaison.  We will liaise with the tenant and report back to the landlord or letting agent explaining the options and giving our advice on how to proceed with any maintenance, repair or replacement. 

You can rest assured that we will do our upmost to ensure that your tenant receives a swift and efficient service, at a price you will find competitive.

For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website www.powerpointglos.co.uk

 

Posted on in Appliance Repairs
How Clean is Your Washing Machine?

Your washing machine may look sparkling clean on the outside but the inside could be a different story.  Here are five tips to keep your washing machine clean.

1. Clean the detergent drawer.  Believe it or not, this can be a haven for germs and mould, lurking amongst the dried and crusted washing powder remains.  Take out the entire drawer section if you can and scour with an old toothbrush and domestic cleaning liquid.

2. Unblock the filter.  This is a warm and humid place, ideal for germs to breed.  Remove the filter and empty out any fluff and grime.

3. Clean the drum.  It may be that you have a tub clean function on your washing machine.  If so, you should run the tub clean cycle every three to four months.  If you don’t have that function then every three to four months simply do a wash on 90 or 95 degrees with a plastic cup full of soda crystals in the drawer where you would normally put the washing powder.  Put nothing in the washing machine drum itself.  This then kills any bacteria lurking in the pipes and will freshen up the drum too. 

4. Avoid bad odours.  Leave the door of the machine open after a wash to enable the air to circulate and eliminate any germs, as well as odours.

5. Use the right detergent.  It is thought that extra suds and liquid softeners may contribute to bad smells and mould.  

For repairs, sales and spares, not just for your washing machine but for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874 or visit their website powerpointglos.co.uk

 

Domestic Appliances – 20th Century timeline!

At the dawn of the 20th Century, Queen Victoria still sat on the throne, Britain still had an empire and none of Manchester United, Liverpool or Arsenal had won the First Division Championship.  

A great deal happened in that last century, not least in how domestic appliances in the home changed the way we live, freeing up hours of time otherwise spent cooking, washing and cleaning.

Here are a few of the highlights from the progress of domestic appliances in the 20th Century.  

1901 – Engine powered vacuum cleaner.  This device was powered by an engine mounted on a horse-drawn cart and workers reeled hoses into the buildings to be cleaned.

1903 – Lightweight electric iron.  Following complaints that it heated up too much in the middle, the designer modified the iron so that it had more heat in the point, making it more useful when ironing around buttonholes and the like.  People liked the ‘iron with the hot point’ and a famous trademark followed.   

1907 – Domestic vacuum cleaner.  Janitor James Spangler’s original invention utilised an electric fan, a pillowcase for a filter and a broomstick for a handle.  He sold the rights to a relative, William Hoover, who made some important adjustments and revolutionised domestic cleaning.

1913 – Home based refrigerator.  The original primitive machine was soon superseded by versions which used toxic gasses as refrigerants.  Poisonings and explosions were not uncommon until a new system was introduced in 1929.

1913 – First electric dishwasher.

Mid-1930s – First washing machine capable of washing, rinsing and extracting water.

1963 – First self-cleaning oven.  

We can’t promise to repair all of the appliances described above but we can certainly cope with more modern ones!  For repairs, sales, service and spares for all your white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874.

 

Is Your Garage Too Cold For Your Fridge Freezer?

At first glance, that might seem to be a ridiculous statement.  Most garages in the UK are naturally very cold during the winter months, but surely that’s a good thing isn’t it?  Regrettably not as far as your fridge freezer is concerned.  Let us explain:

Combined fridge freezers usually only have one thermostat which is generally located within the fridge section.  When the ambient temperature of the room the unit is located in falls to freezing, the thermostat in the fridge may well turn off.  If the temperature remains around freezing for a few hours then the thermostat will remain off and not come back on as the fridge compartment is cold enough to do its job.  

The problem comes when the thermostat is of for a long period of time.  The unit’s compressor will stop working when the thermostat is off which means that the freezer is not working and will gradually heat up to the ambient temperature of the room.  Although still very cold, this may well not be cold enough to keep food frozen.  The freezer may start to defrost.

Chest freezers should have their own thermostat control so will not be susceptible to the problem.  

Any fridge freezers kept in cold environments such as garages, outbuildings or unheated conservatories are liable to this problem in periods of very low temperatures.  If your unit does not have separate thermostats for the fridge and freezer then do be wary.  As an alternative, you might consider purchasing a separate fridge and freezer, each of which should have their own thermostats.

For repairs, sales, service and spares for all your domestic appliances/white goods throughout Gloucestershire, contact the friendly team at Power Point on 01452 730874.

 

 


 

Our friendly and experienced staff are available to take your calls, answer your queries and give advice.
We have over 25 years experience within the repair industry and a fantastic knowledge of the trade; which ensures that we are known as one of the leading domestic appliance specialists in the region.

Office Hours Monday to Friday - 9am to 5pm

If you need some advice - please call us on 01452 730874