Testimonials - Power Point

{Amazing service. My oven suddenly developed a fault so rang Power Point and was given an appointment just 3 days later. The engineer then arranged to come a day earlier than expected, which was great. Very polite and professional. Speedy fix and at a very reasonable rate. Would definitely use them again and I fully recommend this family business.{

5

Emma C

{Five star service!{

5

Johanna L

{Prompt, friendly and efficient service to fix my cooker. Have used this company for many years and they have never let me down. Always reliable.{

5

Jean S

{Power Point fixed my cooker after I was told by another person that the part didn't exist. They came out, arrived on time. They are very polite men and left everything tidy. I would definitely use them again.{

5

Tracy L

{It is so rare that you find a company with real people answering the phone from the very first moment. People that care and actively seem to like challenges and complex requests. Always brilliantly professional with really lovely staff on admin and engineering.{

5

Nic M

{This company is amazing, I wish I could give 6 stars. Professional and friendly. All costs very clear, everything confirmed with a text. Very quick to come out and fix problem at very reasonable prices. I would not hesitate to recommend. They even do very small jobs.{

5

Carli L

{It’s a real resurrection! My 30yr old Miele washing machine (that served me through school and now my own family) has been lovingly brought back to life by Brad. I’m not sure I thought it was possible to salvage such a vintage model and had mentally prepared to begrudgingly purchase a new one. This is a miracle and we wholeheartedly thank Power Point Glos and Brad on his expertise and efforts. This has made my morning. Professional service, great communication, superior workmanship and price. I am so glad I gave this little family company a call. I shall do so in the future too. Thank you!{

5

Rebecca G

{Power Point, what can I say other than Thank You! for yet another great experience. I have had many years of dealing with this family run company, not just personally but also as a lettings Manager. Initially, with Paul and Louise, but now Brad and Josh (sons that have grown within the business). An absolute credit to their parents. You will get a very personal service for your needs, friendly, respectful and knowledgeable from the first phone call to the end product is delivered/installed. Ben is the first person that you would encounter on the phone, such a patient guy, listens to what you want/would like and then will research the product that you are looking for. Really cannot fault them. And so a huge THANK YOU to all at Power Point!{

5

Karen D

{Power Point are one of the best businesses we have ever used. Paul and his team are excellent, all of them are very helpful and friendly. I always get Paul’s advice on the best appliance for my needs. Everything I have bought from them has been excellent. I wouldn’t buy from anyone else.{

5

Toni C

{Just phoned Power Point and spoke with Ben about an issue with my washing machine (bad smell). Ben gave me some great free advice rather than trying to sell me an engineer visit. He also recommended products to try. Turns out it's probably an issue with my sink pipes rather than the machine. Mister muscle should do the trick. Thanks so much Ben!{

5

Duncan M

{Five star service!{

5

Lucy S

{Installed a new machine for me. Did a great job and always nice to support local companies.{

5

Matt H

{Speedy and efficient service! Obtained a quote same day and my new appliance was fitted within less than a week with no issues. Very happy with the customer service, super friendly.{

5

Charlotte J

{Great company, highly knowledgeable and always go the extra mile, cannot recommend enough.{

5

T S

{I've used Power Point a few times already, always done a great job in fixing my appliances and very professional. I would highly recommend them.{

5

Jason L

{Great service, fair price - I would always recommend Power Point.{

5

Fiona B

{I got a Beko electric hob supplied and installed by Power Point (Glos) Ltd, the service was excellent.{

5

Hope O

{Thank you, Brad, for fixing my range cooker today. Excellent service. Highly recommended and will definitely use again. Many thanks!{

5

Mr White

{Brilliant service . Not only did they fix what they were booked to do but the engineers also offered to sort out a small but really annoying problem with something completely unrelated. Thank you.{

5

Sam C

{The guys at Power Point have been amazing! I first enquired via email to check fees and availability, which I got a very prompt reply from! When I called to book they were able to fit me in the same week, and Paul who came to check out our appliance was very polite and informative regarding the issues we were having! Overall positive experience with everyone and everything.{

5

Sam S

{This company have nailed Customer Service. They went out of their way to find a discontinued extractor fan part and fitted it without additional labour costs. a massive thank you to you and the team.{

5

Julie M

{Fantastic service. Very friendly and knowledgeable and job completed quickly. Would highly recommend for any appliance repairs.{

5

Cath W

{I have been using Power Point for a very long time and always find Paul very helpful. He has recently replaced my faulty washing machine and I highly recommend him.{

5

John D

{Excellent experience, really helpful and accommodating team. Highly recommended!{

5

Johnny G

{Where to start?? This is a family firm, with old style values and standards of service. They remember who you are when you make a telephone call, they provide friendly sympathetic advice with no hard sell, and recommend the product that best suits your needs. When their fitter came to our property, he worked, swiftly and cleanly, and carried out additional safety checks beyond that, for which he came. On subsequent visits to replace an oven, and later a dishwasher, the fitter on both occasions, worked cleanly, efficiently, removed all the packaging and the old equipment, and left no trace of their visit! Professional and customer focussed in every way. You can tell they are good - they wear smart clean uniforms, and have clean vans, outside and inside - I peeped !! I have absolutely no hesitation in recommending Power Point to you - we will definitely be using them again, when another of our domestic appliances fails!!{

5

Zak C

{Excellent service, quick and efficient repair to dishwasher door. Very friendly.{

5

Michael L

{Amazing service from start to finish. Couldn't fault anything from the first communication to delivery and installation, first rate.{

5

Janet T

{Very polite, neat and tidy workmanship. Good price. Thoroughly recommend and would use again.{

5

Jane G

{I highly recommend this company. Ben went out of his way to help me. Communication was 5 star and they went above and beyond to offer guidance. I will be back!{

5

Emma E

{My washing machine broke down on Saturday evening! One quick Google search, followed by an email and by Tuesday lunchtime it was repaired at a very reasonable cost. Excellent service, polite, clean, reliable and guaranteed. I would highly recommend this company.{

5

Perry P

{Excellent courteous service, could not have asked for more.{

5

Simon W

{Power Point have been an absolute delight to use and I would highly recommend their services. They were on time, very professional and provided a high quality service. I would particularly like to thank Bradley for his great work. I will certainly be using them again!{

5

Matt P

{Wow what a fantastic service from start to finish! Engineer arrived 2 days earlier than planned as he phoned to say he was in the area. Music to my ears as my washing machine was broken and full of wet towels! I was expecting to buy a new machine but mine was repaired and only cost the call out fee. Very professional service and wouldn’t hesitate in recommending Power Point Glos Ltd.{

5

Terri M

{This company came and looked at my induction hob, they ordered the part needed and when it came in they were out the next day to fix it. Very pleasant people and would definitely recommend giving them a call.{

5

Sarah Lou C

{Thank you so much to Ben from Power Point. I called about getting my fridge freezer repaired as gas was escaping, Ben was very knowledgeable and advised me that it would cost about half the price of a new fridge freezer. He asked me to send him some pictures of information inside the fridge, because it is fitted in a unit, so needed to check dimensions; within 15 mins he called back to say he could put me in touch with a business contact where they had checked to see what was in stock that would fit, I called them and a new one is arriving tomorrow at a very good price! I can’t praise Ben enough, he was so helpful and he will be my go to for any appliance in the future.{

5

Andrea W

{Had a problem with a dishwasher we've had installed many years ago, unfortunately after calling Power Point recommended by several people they were unable to repair it as part needed was obsolete due to age. Had a quote for a new appliance and installation which I was very happy with; I don't think I could've got better. Paul turned up on the day given, removed and installed the new appliance with a professional, friendly and clean job. Old appliance and packaging taken away and price all inclusive with 50% discount off the first call out I had. Cracking service and a well done job received from Paul. Highly recommend this company. Thank you!{

5

Warren B

{The guys turned up on time and the worked they carried out was amazing. In my case, it was the replacement of an oven door. I give Power Point 5 stars 🌟{

5

Nick P

{Just a note to say how grateful I am for your advice ref my fridge freezer thermostat last week via phone. The fridge was freezing foods, and you suggested a full 48 defrost. That seems to have worked. I will post a good review on Google as I just felt your telephone manner, helpful nature and kindness was exemplary; it's only fair you receive something in return. The least I can do... Thank you again, Miriam{

5

Miriam L

{My oven went bang on sat eve,i phoned on mon they came out on tues..replaced the element after telling me the price,the fan was very slow so he replaced that too again agreeing the price..very pleasent company to deal with..very happy customer. Thankyou!{

5

Gail C

{

They fixed my grill recently. Reasonable, transparent pricing, friendly service, not too long to wait before they can get to you, the engineer was great and had the job done quickly. He knew exactly what he was doing and had the right parts with him. First port of call next time I need an appliance fixed. Thanks!

{

5

Sam F

{Fast, efficient, experienced and friendly. Power Point are always my first choice for purchasing white goods, maintenance and service in Gloucester.{

5

Anthony S

{Brilliant service, everything you want from a business, excellent value for money, reliable and friendly. I spoke to a lovely man called Ben who helped me over the phone about my washing machine, was so helpful and patient. Will always use them for any electrical repairs and have now added them to my contacts. Thanks again Ben 😊{

5

Kate B

{Well done guys. I have a couple of properties and use them every time something goes wrong. Very efficient, very punctual when at address, extremely good value for money. Will only fit new product if absolutely necessary. Very honest family run business.{

5

Ray U

{We have used Power Point a couple of times this year and have been really impressed with their customer service and attention to detail. If you need a repair or are looking to buy, I would highly recommend a chat with them.{

5

Tom P

{Friendly service and very efficient

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5

Dale Y

{Good service from initial contact to installation. Very professional, will use again.{

5

Andy H

{You did a great job for us (Washing Machine and Fridge Freezer) and I would not hesitate to recommend you. You were so efficient it took us both by surprise. We had got used to people not calling us back or turning up etc, etc. Thank you to you and your team. You were recommended to us by our heating & plumbing engineer who said you would be his first choice. Kind regards and thank you once again.{

5

Jan D

{Always use Power Point for repairs and servicing of appliances at my rented properties. Honest, reliable and trustworthy. Highly recommended.{

5

Alan P

{Brilliant service .Washing machine now has a new door seal. I would have no hesitation in recommending Power Point.{

5

Claire C

{Fantastic experience with power point Gloucester. Our engineer Paul was booked in to repair our oven, he made every effort to clearly explain what was going on and he proceeded to repair the appliance during the first visit. Fantastic asset to the company cannot send enough thanks. I will be sure to highly recommend power point to friends and family.{

5

Dawson S

{Professional, easy to communicate with and both engineers were polite and efficient. Would highly recommend.{

5

Josh S

{Came out to me within a few days and managed to fix my broken washing machine.{

5

Jodie I

{Excellent service; all sorted quickly and efficiently. Definitely recommend!!{

5

Mark J

{Great fast service and has been the same for a good few years.{

5

Barry S

{I was really impressed how quickly they ordered the spare part and repaired my Microwave Combi Oven door. Also I appreciate how Paul went out of his way to discuss and reassure me over my query.{

5

Stephen P

{I wanted to say how pleased and satisfied I am with the recent installation of the Miele Larder fridge. Everything was handled in the most professional way from the initial enquiry to the delivery and installation yesterday. You certainly go the extra mile. I shall certainly be using your company in the future in the unfortunate event of a breakdown or new purchase, thank you.{

5

Maureen W

{You are fab!{

5

Liz G

{Very quick service, the engineer came the day after I contacted them. Machine fixed at a fair price. I did require another visit the next day, but there was no charge. As I'm a nurse with uniforms to wash, it was vital to get my machine back in use. Can't fault their service. Thanks.{

5

Jo M

{A superb, reliable, fairly priced, family run business who go out of their way to help, even coming out throughout all of the coronovirus pandemic!{

5

Ben B

{Thank you, thank you Louise, Paul, Ben and Brad!!! 29 June 2020 I phoned to ask if someone would please visit to take a look at my dishwasher that has not been used since March . Paul visited the next day and all sorted!! I asked him if Power Point would also have a look at my oven door seal which had snapped in March. I have been waiting for a large Gloucester electrical store to reply to my emails about the snapped door seal since March but they did not respond in 4 months. Paul said he would order a new oven door seal that had snapped and I could easily fit it. It arrived within a couple of days and 10 seconds later it was on. However the oven, unknown to me at the time, needed a new thermostat as well. Not only did Ben reply to my phone call out of hours, Brad was round and had sorted it all out in 2 working days! Hurrah for Power Point! Your excellent customer contact, efficient and reasonable home visit charges make you Number 1 for kitchen repairs and customer service!! I will recommend you to anyone in need of your help in future! Thank you all of you!!{

5

Louise

{Power Point came out yesterday in order to fix our Fridge Freezer and Dishwasher. Responded to our call for service on the same day and arrived promptly. Fixed both appliances within 1 hour. Appropriate distancing and hygiene used. Very pleased with the service, happily recommended.{

5

Lloyd W

{Thank you so much for fixing our washing machine! So grateful.{

5

Sarah J

{Brilliant company, came up to repair our dishwasher and a very old fridge did both with an estimated price and a very polite repair man, would and have already recommended them to others.{

5

Roger S

{Fantastic service. My oven broke on Christmas Eve and everywhere was booked. They went an extra mile to help me and save Christmas. Highly recommended.{

5

Jan B

{Thank you to Paul and Louise for a very helpful and efficient service. I have been using Power Point for over 25 years. When any of my kitchen appliances go wrong, I always call Power Point. They have always come to my rescue.{

5

Lindsey M

{I cannot recommend Power Point highly enough. We rang to ask if they could remove an integrated washing machine and replace with a freestanding one. It was a last-minute request and they managed to come out, even on their day off. Brilliant service, very efficient, really friendly and did a fantastic job. Would definitely use them again.{

5

Karen M

{Lovely family run business. The team at PowerPoint really know their stuff when it comes to anything appliance related. We have been using PowerPoint for many years now and they have always provided a fast & efficient service. Would highly recommend them to anyone!{

5

Aiden B

{Five star service!{

5

Mike A

{Dishwasher broke down over Christmas. Left message and they got back to me while they were still on their holiday break to tell me that they would visit on their first day back! Problem immediately sorted. What more can I say, incredible service. Truly Gloucester's best kept secret.{

5

David G

{Top class professional service. Would highly recommend.{

5

Sarah W

{We have been lucky enough to have used your company on several occasions and wanted to just say thank you to you and Paul for all your help, your efficiency and rapid response to all issues that we have given you. You go above & beyond that of many other appliance companies and we would happily recommend you to our landlords, tenants & other agencies.{

5

Kate S

{Fast efficient and pleasant - what more can one ask?{

5

CM Brearley

{For over ten years I have been using Power Point. They have always provided me with a fantastic, cheerful yet professional, great value for money service. I just wouldn't use anyone else for buying or repairing my appliances - they are wonderful.{

5

Mrs H Ashley

{We were extremely pleased by the efficient service provided and would recommend the cheerful engineers. Thanks again.{

5

Tony M

{We used Power Point in 2010 and had to call them again for another appliance this week. The service was prompt, efficient and the problem was solved quickly. We would recommend them to anyone.{

5

M Chappell

{Prompt response, charming engineer, repair done quickly - why ring anyone else?{

5

Mary A

{Very good guidance regarding appliance requirements and operation with speedy delivery and very helpful suggestions when using the appliance. We have relied on Power Point for many years and always received excellent service.{

5

Martin C

{We were very impressed with the quick and efficient manner in which our cooker repair was carried out.{

5

Della H

{Most efficient service. The lady on the phone was most helpful and kept us informed of what was happening. The job was carried out at the time stated in a most business-like way and the prices was very fair. We would definitely use Power Point again in the future.{

5

G Macey

{

What an excellent service! I'm used to being let down by tradesmen, so I was amazed when Paul turned up on time, was cheerful, friendly and got my washing machine fixed promptly and very affordably. Can totally recommend this company to others - wish there were more like them!!

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5

Kate E

{

We as a family have used Power Point for many years and have always been very satisfied with their quick and efficient service.

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5

Mrs M Taylor

{

Thank you for sorting my extractor fan out. I would just like to say I was pleased with your visit. It's a change to have a workman as pleasant as you. Keep up the day job and good luck with your business. You are on my "good boy list"!! Take care ...

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5

D Hughes

{

We have used Power Point for over 15 years. We have always found them to give a prompt, polite and efficient service. They give appointment times to suit the customer, arrive on time, work quietly and carefully and leave your property as they found it!! All packaging is taken away - AND prices are fair. I wouldn't hesitate to recommend them.

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5

Pete W

{

Just wanted to say many thanks for your very swift and professional service. Your Gentleman turned up on time, very well presented and polite. The job was explained to me and completed in no time at all. Exceptional service.

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5

Jerry W

{

Very good customer service. Asked for a time slot online and received a telephone confirming the time slot a few minutes later. Paul turned up during the allotted time and was very efficient. Although unable to fix the problem there and then he was able to diagnosis the problem (not a good result!) and when phoning the office later they were very helpful with subsequent questions. Will definitely use them again for other problems.

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5

Melissa P

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Excellent service. Came on time, did a good job. Very pleasant workmen. Will recommend to others. Many thanks.

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5

Jennifer C

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Fast reliable service, always react quickly in an emergency.

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5

Tessa B

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Great service from Power point. I would always recommend them.

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5

Sally M

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Power Point staff helped us with a quick call out time & replacement of washing machine. Staff very efficient & friendly service.

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5

Julie D

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I would recommend Power Point for appliance repairs. I have found from using them a number of times, that they can be relied on and are reasonable.

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5

Mrs Hatton

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I would recommend Power Point for appliance repairs. I have found from using them a number of times, that they can be relied on and are reasonable.

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5

Richard H

{

I found PowerPoint by searching the Internet. From the first contact they were very friendly and helpful. I subsequently engaged them to carry out a repair to my cooker which was carried out to the highest standard. Power Point provide a first class service and I would highly recommend them to anyone.

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5

Reuben W

{

First rate service at a reasonable price. Saved my tumble drier from almost certain death. And my pocket from having to buy a new one. Thoroughly recommended.

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5

Ken G

{

Quick response and reassuring attention to the problem. Many thanks.

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5

Irene J

{

I've used Power Point a few times and we have always received excellent service. I would recommend them to anyone with an appliance problem.

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5

Frank D

{

Prompt attendance, effective repair, reasonable charge. Will certainly be using Power Point again!

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5

Elaine S

{

I was recommended Power Point by Belvoir Letting. I am a private landlady who does not live in Gloucestershire. I aim to provide a first class service to my tenants. The team at Power Point were professional and efficient from my initial call to the team, to Paul, the engineer calling round and then a replacement machine being sourced, ordered and installed - all in a few days. I have one happy tenant which makes me very happy too!

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5

Karen

{

I had a terrific service from Power Point. Fast, friendly and efficient. Perfect!

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5

Kay R

{

I would recommend Power Point without hesitation. For several years they have given a first class service whether it's repairing an old machine or installing and removing a washing machine.

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5

Mrs A Cox

{

Our dishwasher would not heat - Paul at Power Point came out and replaced a faulty wire in the door. Saved the cost of a new dishwasher. Very pleased with the service given - always friendly and efficient.

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5

Barry R

{

Paul has been our preferred domestic appliance repairer for over 30 years. Totally reliable, prices reasonable. In addition, he can order, deliver and install new machines at excellent prices, including disposal of old machine. He has just delivered new washing machine. Hooray!

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5

Sandra P

{

Paul arrived at the exact time that we had been told. It was apparent straight away that he knew what he was doing. The defect was established quickly - the part was on the van and was fitted within an hour. Paul was efficient and caring and I will have not hesitation in recommending Power Point.

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5

Robert H

{

Very efficient, prompt, polite, punctual, smart. The lady on the phone was also very good.

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5

Alan G

{

We have been lucky enough to have used your company on several occasions and wanted to just say thank you to you, Paul & Tracy for all your help, your efficiency and rapid response to all issues that we have given you.

You go above & beyond that of many other appliance companies and we would happily recommend you to our landlords, tenants & other agencies.

Many thanks.

{

5

Kate M

{

Power Point give a reliable, prompt and good service. A reasonable charge and always cheerful and pleasant. I would recommend Power Point to anyone.

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5

June S

{

We have been customers of Power Point for a number of years - repairs and new equipment. Our latest visit from Power Point was a repair to a washing machine - as always, very high standard of customer care.

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5

Hawkins

{

Brilliant service from booking appointment until paying the bill. In fact the really best service I have ever received.

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5

Eunice E

{

Really friendly, explained what was going on and very efficient. Would highly recommend.

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5

Tom P

{

Quick to respond and quick to fix. Top marks! Thanks, Paul.

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5

Carol G

{

Fantastic service, repaired and fixed on the spot. Would highly recommend.

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5

Liz S

{

We always use Power Point for all of our washing machine/dishwasher needs, they are always friendly and so helpful! Would highly recommend to everyone!

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5

Melanie S

{

Fantastic service - prompt, reasonable and fixed in 20 minutes. Couldn't ask for more!

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5

Catherine W

{

We have been dealing with Power Point for a number of years and have always found their service to be second to none. Reasonable charges, exceptional administration back up and highly effective and efficient engineer support. I would have no hesitation in recommending their service.

{

5

Nicola T

{

Excellent service. Engineer arrived shortly after 9am, before I had chance to call to see what slot we had been allocated, morning or afternoon. New washing machine required. At 10.30 new appliance in situ. Couldn't have asked for better service.

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5

Linda W

{

We couldn't have asked for a quicker and friendly service. Very impressed.

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5

Roy W

{

Great service, very professional, clean and tidy job. All fixed in one visit as had parts with him, which were reasonably priced. What a relief. Thank you.

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5

Sarah H

{

Yes I would recommend Power Point! They came to the house at the time we arranged and worked efficiently.

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5

Rea M

{

Absolutely amazing service both at time of purchase and after care when there was a complaint to the supplier. All was happily resolved thanks to the endeavours of Louise - I had given up on any resolution with the supplier. Well done and thank you very much, Louise!

{

5

Elaine M

{

As a busy letting agent with a number of managed properties, time is always of the essence! As the Property Manager, it is my responsibility to organise all maintenance works – this can be a real handful at times, and I have to rely on my team of contractors to sort out maintenance issues quickly and efficiently, whilst ensuring that our landlords get good value for money. We have been using Power Point for a few months now and I can think of only one word to some up their service – Faultless! They are quick to react to works orders – the work is scheduled in with the tenants straight away, and repairs are always carried out quickly and efficiently. Power Points repair charges are fair, and they get hold of new appliances at very competitive rates! In a nutshell – Paul and the team at Power Point make my job so much easier – a massive thank you for the exemplary service.

{

5

Jon C

Property Manager

{

As a letting agent with a large portfolio of properties, we have used Power Point now for over 10 years, which only speaks volume of the top service they provide. The whole team are always on hand for all domestic appliance repairs and replacements. They are efficient, reliable, friendly and trustworthy - if you want a job done at a very competitive price, they are the team to contact.

{

5

Jemma W

Director

{

We have worked with Power Point for over 7 years. As a large local letting agency our reputation relies heavily on the suppliers we use. Power Point have always provided us and our clients with efficient and reliable service. It is great to work with a company that I know we can fully rely on from start to finish.

{

5

James B MNAEA MARLA

Director

{Excellent Service! I would recommend Power Point to anyone looking for cost effective repairs, expert advice and a friendly, fast and reliable service. They are invaluable to our business needs.{

5

Dawn C

Senior Property Manager

{As a lettings agency, we use Power Point for our electrical appliance problems, they provide a high quality prompt and friendly service. If a repair is not viable they provide quotes for replacement appliances which are always good value. An efficient and professional service all round.{

5

Jane M

{Always brilliantly professional with really lovely staff on admin and engineering.{

5

Nic Kimberley Mitchell

{A brief message and thank you for your continued support and diligent reliable service over the last few years. We would strongly recommend your services to anyone in need of white good repair/replacement and speak from experience having used your services regularly for several years now.{

5

Richard S

Director

{I can confirm that PowerPoint have completed the job fully and the new fridge is working well. As a point of feedback on your supplier I should say PowerPoint are extremely friendly, professional, reliable and efficient. The work was done quickly with the engineer explaining what he was doing. He tidied up all the packaging and got the new fridge in and the old fridge out of a difficult entrance without making a mark. Please pass on my thanks.{

5

Bethany D

Property Manager, Countrywide Tenant

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