Letting Agent Services

We have a decades long track record of supporting Letting Agents and across Gloucestershire with more than 40 who we take instructions from on a daily basis! The benefits of asking us to deal with repairs on the landlords’ behalf are numerous:

• Accept jobs from you via email
• We’ll contact the tenant directly and arrange a convenient time to attend.
• We can arrange to collect and return keys if they’re held in a local branch.
• We’ll keep in contact with you throughout the job if the repair cannot be completed during the first visit.
• We’ll work to an agreed repair limit to minimise delays.
• We guarantee all work for 3 months and any parts used for a minimum of 12 months.
• We’ll invoice on 30-day terms to allow time for monies to be received either from the landlord or from rental income.
• If an appliance cannot be repaired, we’ll quote to replace it. We aim to be competitive in our pricing and we’ll then waive 100% of the initial call out fee if the quote is accepted. New appliances will be delivered and installed with the old one disposed of for you. We’ll also forward to you all the details you will need for the landlord to register the warranty and any additional parts guarantee on the new appliance.

If you’re interested in us helping your team supply exceptional service to your landlords and tenants, get in touch and we’ll be happy to go through any questions you have and get you setup.